I’ve really enjoyed my time with Aion but I can’t disagree with this review.
Aion doesn’t feel complete, the queues are ridiculous (it’s daft when I have to plan whether to play a game 3hrs before I actually want to play it!) and the gold sellers are insanely annoying.

I think it’s difficult to really tell just how Aion will turn out for a few months yet. Who will still be playing after Christmas for example and whether a strong community is built up. I hope it survives as I’ve enjoyed a lot more than a wealth of other MMOs in recent years but it does need to sort out its teething problems, and fast.